Our promise to you is satisfaction from our team. 70% of our work comes from repeat customers or recommendations from customers. Therefore your guarantee of excellent service and workmanship comes from our determination to protect our hard earned reputation.
Expert Plumbers provide a full 12 month guarantee on all new installations and a 3 month guarantee on all repairs or when parts have been replaced or provided.
All materials and products purchased by us are covered by full manufacturer’s warranties and our labour is backed by our own guarantee of workmanship that is second to none.
Any defects arising from faulty installation or repair work that may require rectification and that occur within the guarantee period, are treated as a priority and will be dealt with at the customer’s earliest possible convenience.
Problems which arise outside the companies standard guarantee period may also be rectified free of charge, or at a partial charge, at the company’s discretion.
We always endeavor to provide the highest levels of customer care and satisfaction. If you are dissatisfied in any way, please contact us and your concern will be dealt with immediately. Our reputation is important to us and any Engineer engaging in malpractice (overcharging/unnecessary work etc.) or undertaking customer’s private work will be dismissed immediately.
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